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Refund Policy

A legal disclaimer

All refund and return requests are subject to review and approval by glam & gosh Co. We reserve the right to refuse or limit refunds at our discretion if products are found to be opened, used, or not returned in their original condition.

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Due to the nature of our products — dietary supplements and consumables — refunds are only granted for items proven to be defective, damaged upon arrival, or incorrectly fulfilled.

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glam & gosh Co. makes no guarantee of results from product use, as individual responses may vary. Refunds are not issued based on dissatisfaction with product effectiveness.

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By completing a purchase, customers acknowledge and agree to these terms and that glam & gosh Co. is not liable for delays, customs issues, or delivery disruptions caused by third-party couriers or external factors beyond our control.

1. Eligibility for Return

You may request a return or refund only if:

  • The product received is defective, damaged, or incorrect.

  • The request is made within 7 days of receiving your order.

Returned products must be:

  • Unused, unopened, and in original condition

  • Accompanied by proof of purchase

2. Return Process

  1. Contact glamandgosh@gmail.com within 7 days of receipt.

  2. Provide your order number, photos of the issue, and a brief explanation.

  3. Our team will respond within 3 business days with instructions.

3. Refunds

  • Approved refunds are processed within 7–10 business days to your original payment method.

  • Shipping costs and customs fees are non-refundable.

  • We reserve the right to refuse returns that do not meet our conditions.

4. Damaged or Wrong Items

If you received the wrong product or your item was damaged during delivery, please send us clear photos of the packaging and product. We’ll replace or refund your order at no extra cost once verified.

5. International Returns

Customers returning products from outside Singapore must comply with their local export and customs requirements.


Return shipping fees are the responsibility of the buyer unless otherwise agreed by glam & gosh Co.

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